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Assessment Development Manager (ELA)

Assessment Development Manager - English Language Arts 

Location: Apple Valley MN or Remote

JOB DESCRIPTION

The Assessment Services Assessment Development Manager will oversee the design of Questar’s assessment programs from conception to publication.  The Assessment Development Manager will have a strong assessment design and educational measurement background.   The Assessment Development Manager will lead the organization in at least one non-program related area such as process improvement, technology implementation, specialized area training, etc.

The Assessment Development Manager will work collaboratively with Assessment Specialists, Psychometricians, Project Managers, Program Management and Customers to meet requirements and will be responsible for working closely with Project Managers to keep projects on schedule and within budget.  For assigned programs, the Assessment Development Manager will:

  • Collaboratively participate in proposal development
    • Assist in solution/scope development
    • Responsible for test design creation
    • Generate text and cost assumptions for proposals and other business materials
  • Act as the Face to the Customer for the Assessment Services organization
    • Provide support to the customer as required
    • Integrate the knowledge and attendance of other team members as appropriate
    • Engage in resolutions with customers as a collaborative partner
  • Direct and participate in necessary research
    • New assessment design practices
    • Item type research (online, print)
    • Offer recommendations that challenge the status quo
    • Identify drivers that influence technical requirements for design, development, delivery, scoring, reporting, and item banking
    • Development of alignment strategies and other protocols as appropriate
  • Manage delivery of and assist in the development, processes, and implementation of all program design specifications
    • Development of program test designs
      • test design
      • sampling plans
      • blueprint
      • equating strategy
      • scoring specifications
    • Development of specification criteria
      • item development
      • passage development
      • test construction
      • item bank
      • external review requirements, including staffing
      • bias and sensitivity review requirements
      • accommodations
    • Deployment specifications
      • online design and platform specifications
      • print design specifications (page design, etc.)
  • Manage the development of all supporting technical materials
    • Program technical manuals
    • Data review and standard setting plans
    • Other program documentation (alignment studies, etc.)
  • Coordinate scope and schedule of research, program design and development with psychometric, authoring, content, editorial, and publishing resources
    • Provide direction and indirect supervision to one or more internal teams and lead across functional areas, as required within scope of responsibilities
    • Manage and mitigate risks
    • Provide status updates and escalations to leadership as appropriate
  • Manage relationship, deliveries, and expectations with vendors, sub-contractors, and partners
    • Create and foster an efficient and collaborative working relationship
    • Continuously provide clear expectations, document scope of works, and be consistent with feedback and work acceptance
    • Mentor a team of assessment specialists to strengthen their skills in managing a 3rd party
  • Manage customer and Questar-owned intellectual property
    • Establish and reinforce QC and QA processes to ensure quality development and delivery of programs
    • Provide recommendations for configuration of content management system, item bank, delivery system, and scoring system, and drive standard content tracking, asset repurposing, reuse, and content sharing practices
    • Provide appropriate and up to date program information to varied audiences
  • Participate in budgeting process
    • Adhere to program budgets
    • Responsible for cost variations change control in collaboration with the Program Team
    • Oversee, understand, and communicate the financial health of assigned programs

Related Work Experience 

  • 5 or more years of working in the assessment field
  • 3 or more years engaging in significant project management tasks such as budget and schedule
  • Must be comfortable with enterprise tools to manage budget, schedule, and resources
  • Adept at lean and efficient processes
  • Ability to empower individuals and teams to deliver quality within timelines
  • 2 or more years of assessment content development with focus in ELA
  • 5 or more years of managing a team indirectly and being the lead decision maker
  • 2 or more years of engagement with psychometric practices and processes related to high-stakes assessments
  • Performance as a leader, especially in the area of standard process implementation and improvement
  • Knowledge and experience in digital deployment of assessments

Attitude Required:

A desire to grow and become a leader in the organization, to problem solve, to develop and execute standard processes, and an obvious belief in the benefit of developing with high quality once, but delivering in multiple ways.

Education Required: 

Bachelor’s Degree in Education, Business, Management, or related field

Skills  

  • Independent, self-starter who requires little guidance
  • Customer-focused - establishes and maintains customer relationships; highly skilled in managing customer expectations
  • Communication Skills – strong listening, and oral/written communications skills, including the ability to facilitate interactive sessions with internal and external focus groups
  • Interpersonal Skills – able to interact effectively at all organizational levels, function in a team-driven environment, and manage conflict effectively and constructively
  • Leadership – ability to inspire and interest people and identify the strengths and weaknesses of team members to capitalize on performance
  • Results-oriented with a creative approach to solving business problems
  • Project Management – knowledge of project management fundamentals, including the importance of up-and-down stream hand-offs and ability to manage work to a schedule
  • Negotiation and Consensus-Building – able to facilitate discussion and reach resolution 
  • Awareness and focus on continuous change and improvement; seeks and is comfortable recommending change
  • Technical
    • Competent in MS Excel, Word, PowerPoint, and Outlook 
    • Ability to function within a digital workflow, avoiding the use of paper in most situations
    • Maintains awareness of emerging technology in area of focus  

Other Requirement:

  • Must be authorized to work in the United States and not require sponsorship now or in the future.
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