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Project Coordinator - Assessment Development

Project Coordinator - Assessment Development (location: Apple Valley, MN)

SUMMARY:

The AD Project Coordinator is responsible for schedule creation and management, process completion and documentation, and tracking of AD deliverables and services for one or more programs.

The focus of the position includes, but is not limited to, ensuring that all AD work is delivered accurately and on time; assuming specified tasks to reduce the amount of non-content work performed by content team members, establishing and maintaining team work and communications; and collaborating with other Questar departments. The AD Project Coordinator drives processes into the organization and holds team members accountable for completing process steps, anticipating and removing constraints, and finding creative solutions.

The AD Project Coordinator works closely with the Assessment Design Managers or Content Leads, the AD Vendor Manager, the Assessment Specialists, the AD Test Creation team, the Assessment Delivery team, and Program Management to keep projects on schedule and assist with resource planning. This position reports to an Assessment Design Manager or the Manager of Alternate Assessments.

The AD Project Coordinator is a leader on the Assessment Development team and within Questar. As such, quality, service, commitment, innovation, problem solving, and flexibility are expected. We are seeking a colleague drawn to working in a fast-paced environment and that also has fun while accomplishing challenging and meaningful work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Schedule and define AD deliverables and hand-offs for projects:
    • Using MS Project and other appropriate tools, create department schedules, specifications, and scopes of work for AD services and deliverables, working with Program Management and ADel to mesh AD schedules and deliverables with program schedules and deliverables.
    • Obtain input and buy-in for schedules from other AD team members to develop start dates, delivery dates, feedback dates, and any other key dates.
    • Interpret, present, and post PM MS Project schedules so that the AD team members clearly understand milestones and intermediate deadlines for their projects.
  • Monitor and communicate project status:
    • Create and use appropriate tracking systems based on Program Management schedules. Identify and communicate to leadership the potential constraints, risk areas, and schedule strains.
    • Revise schedules and/or specifications and communicate changes to all affected groups.
    • Coordinate with resource group managers to identify resources needed to complete project steps. Build capacity planning information into project schedules to support resource group managers and seek creative ways to solve problems.
    • Hold status meetings with stakeholders to ensure work progresses on schedule, needed resources are allocated to projects, and teams have visibility into deliverables and timelines.
    • Help monitor projects for scope creep, working closely with Program Management
    • Provide project status reports to AD leadership as well as Program Management and other stakeholders.
  • Create, refine, and implement AD processes:
    • Develop and refine processes for all aspects AD work, as well as protocols for communication, always striving to find ways to improve both efficiency and the flow of information.
    • Track implementation of quality processes across projects. Seek and recommend process efficiencies.
    • Oversee and help implement internal hand-offs and transfers of tasks and content (e.g., form creation in TAO, item metadata updates, batches in Workshop Tool, hand-offs of materials to ADel); assist the ADMs with hand-offs and transfers to clients.
    • Oversee and coordinate preparation for content meetings and other events, including working with PM to determine number of rooms and facilitators, needed supplies, printing of materials, agendas, pre- and post- meetings, system logins, surveys, participant reimbursement, and any other activities in support of the content team.

EDUCATION REQUIREMENTS:

  • Bachelor’s degree in a relevant field.

MINIMUM EXPERIENCE, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

  • Minimum 3 years’ experience in assessment development and or assessment project management
  • Knowledge of the K-12 education assessment industry (e.g., items, forms, publishing)
  • Experience in project planning, execution, budgets, and documentation
  • Experience in project management software (e.g., MS Project, Work Front, JIRA)
  • Computer literacy, including Microsoft Office applications (Outlook, Word, Excel, Project, PowerPoint)
  • Demonstrated ability to drive toward results
  • Excellent organizational skills and attention to detail
  • Proven ability to manage complex projects with cross functional teams and to manage multiple competing activities
  • Proactive ability to think strategically, with ability to move rapidly between big picture and tactical detail level
  • Experience leading offsite employees preferred
  • Ability to work independently or with limited supervision

OTHER REQUIRED QUALIFICATIONS:

  • Must be authorized to work in the United States and not require sponsorship now or in the future.
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