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DevOps Systems Engineer

SUMMARY:   

The DevOps System Engineer will be part of a technical team responsible for code deployments, release automation, application configuration and application support for large-scale online student assessment systems and business operation programs. The DevOps System Engineer reports to the Manager of DevOps and Database Systems and will partner with infrastructure, Development, QA and other IT teams to help facilitate processes and tools in support of the agile systems development life cycle.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide tools and support for a full stack of product environments (development, QA, stage and production)
  • A strong knowledge and ability to use diagnostic and tuning tools
  • Ability to decipher and edit server configuration variables to improve performance of core applications
  • Knowledge to be able to analyze status and variables to ensure that applications are utilizing the proper configuration/settings in the most effective manner
  • Administer/Configure and evaluate the application architecture for efficient design, structure, caching, number of connections and other factors affecting performance
  • Maintain performance application monitoring and alerting systems to ensure a rapid response time to any application issues or failures
  • Primary technical support for urgent issues and projects launches by ensuring statuses are properly communicated and appropriate resources are assigned as required
  • Build and maintain code deployment and release automation tools for a Microsoft stack
  • Follow and update release management and change management processes and programs
  • Responsible for documentation of system configuration, processes and tools used by the team
  • Participate and manage an on-call rotation in partnership with other infrastructure teams by providing after-hours deployment support as required

EDUCATION REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Information Technology or related field or equivalent work experience.

MINIMUM EXPERIENCE, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

  • 3+ years of Systems Engineering, Architecture, and/or configuration management experience in a technology-driven organization
  • Experience with automation tools (Jenkins, NuGet, BitBucket, and Artifactory)
  • Web hosting technologies (CDN, IIS, Apache, NGINX, .NET Framework, Perl, PHP, Python, Ruby)
  • Experience with DevOps concepts and technologies, including Agile, continuous integration and release processes
  • Experience with Cloud Technologies and Implementations

OTHER REQUIRED QUALIFICATIONS:

  • Must be authorized to work in the United States and not require sponsorship now or in the future.

 SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  •  5+ years of hands-on administration experience in both Windows and Linux environments
  • Ability to be self-directed and motivated
  • Experience with large-scale high availability web applications, including failover testing, disaster recovery, and business continuity planning
  • Experience working with APM tools such as New Relic, Stackify, Kibana, a plus
  • Familiarity with common database server technologies, such as MS SQL Server and PostgreSQL
  • Ability to clearly explain technical concepts to both technical and non-technical staff
  • Strong interpersonal skills and a friendly, approachable demeanor
  • Excellent verbal and written communication skills, with a great attention to detail
  • Must have the ability to think logically and able to work well under pressure or during extended long hours
  • Effective analytical and problem solving skills
  • Must be able to communicate effectively to all members of the organization in person and during remote conferences

 

 

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